- Provide timely and effective technical support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues related to our products and services.
- Collaborate with internal teams to identify and implement solutions for customer requests and problems.
- Develop and maintain comprehensive knowledge of our products and services.
- Create and maintain technical documentation and training materials.
- Participate in ongoing training and career development to stay current with industry trends and best practices.
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📌 Technical Support Engineer (Mumbai)
🏢 Route Mobile (RML)
📍 Mumbai
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