Position Purpose

Lead enterprisewide Business Excellence initiatives by driving process transformation, AI adoption, Lean Six Sigma, project goverce, digital enablement, and capability building to improve operational efficiency, customer experience, goverce, and business performance across the organization.

Key Responsibilities

1. Business Excellence & Process Transformation

- Lead enterprise process excellence initiatives through Lean Six Sigma, process reengineering, and continuous improvement methodologies.
- Design futurestate operating models, SOPs, goverce frameworks, and process controls to enhance operational efficiency, quality, and customer experience.
- Drive process standardization, process maturity assessments, and operational excellence across business functions.

2. Strategic PMO & Transformation Goverce

- Manage the central transformation portfolio covering strategic, automation, analytics, and process improvement initiatives.
- Establish project goverce, monitor milestones, risks, dependencies, perks realization, and provide executivelevel portfolio reporting.
- Facilitate crossfunctional delivery and ensure successful implementation of transformation programs.

3. AI, Digital Transformation & Automation

- Drive enterprise AI adoption by identifying business use cases, establishing goverce, and promoting responsible AI practices.
- Lead automation and analytics initiatives leveraging Microsoft Power Platform, Copilot, Power BI, Power Automate, Power Apps, and other approved technologies.
- Enable datadriven decisionmaking through digital dashboards, workflow automation,



and intelligent reporting solutions.

4. Quality Goverce & Compliance

- Strengthen enterprise quality systems through robust process documentation, SOP goverce, audit readiness, and control frameworks.
- Partner with Risk, Compliance, Audit, Technology, and Business teams to embed goverce and regulatory compliance into operational processes.
- Support ISO and Business Excellence frameworks while driving continual improvement.

5. Learning & Capability Development

- Build organizational capability in Lean Six Sigma, Business Excellence, AI, Project Management, Process Improvement, and Digital Tools.
- Design and deliver structured learning programs, certifications, mentoring, and knowledge repositories to foster a culture of continuous improvement.

6. Stakeholder & Change Leadership

- Collaborate with senior leadership and crossfunctional stakeholders to drive enterprise transformation initiatives.
- Lead goverce forums, executive reviews, workshops, and change management programs to ensure successful adoption and sustainable business outcomes.
- Mentor project teams and champion a culture of innovation, accountability, and operational excellence.

Key Deliverables

- Enterprise Business Excellence & AI Transformation Roadmap




- Transformation Portfolio Dashboard & Goverce Reviews
- Lean Six Sigma Project Pipeline with validated business benefits
- Process Frameworks, SOP Repository & Goverce Standards
- Automation & Analytics Solutions delivering measurable business impact
- Organizationwide Capability Building & Continuous Improvement Programs

Preferred Qualifications

- Graduate/Postgraduate in Engineering, Management, Commerce, Fice, Technology, or related discipline.
- Lean Six Sigma Green Belt/Black Belt (preferred).
- PMP/PRINCE2 or equivalent project management certification (preferred).

Experience

- 812+ years of experience in Business Excellence, Operational Excellence, Process Transformation, PMO, Quality, Automation, or Consulting within Banking/NBFC/Ficial Services.
- Proven track record of leading crossfunctional transformation programs, Lean Six Sigma initiatives, digital automation, and executive stakeholder management.

Critical Competencies

- Business Excellence & Lean Six Sigma
- Strategic PMO & Project Goverce
- AI & Digital Transformation
- Process Reengineering & Operational Excellence
- Power BI, Power Platform & Analytics
- Change Management & Stakeholder Leadership
- Problem Solving & Datadriven Decision Making
- Executive Communication & Team Leadership

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Team Lead - Quality and Business Excellence (Mumbai)
🏢 Aditya Birla Insulators
📍 Mumbai