Job Description Position Overview
n An affluent Emirati HNI family based in Dubai is seeking an experienced and highly professional House Manager / Estate Manager to oversee the day-to-day operations, hospitality standards, staff management, and maintenance of the Principal's private residence(s).
n The ideal candidate will possess a strong background in luxury household management, estate management, five-star hospitality, or premium F&B; operations. Candidates currently or previously employed as House Managers, Estate Managers, Residence Managers, Resident Managers, Hotel Managers, Directors of F&B;, or Directors of Operations within luxury hotels, private estates, royal households, VIP residences, or UHNW family environments are strongly encouraged to apply.
n This role requires exceptional leadership, discretion, attention to detail, and the ability to deliver world-class hospitality and service standards within a private household setting.
n Key Responsibilities
n Estate & Household Operations
n n Manage the overall operations of the Principal's residence(s), ensuring smooth day-to-day functioning at all times.
n Establish and maintain five-star hospitality and service standards across all household functions.
n Develop, implement, and continuously improve household SOPs, service protocols, and operational guidelines.
n Coordinate all household activities, events, guest visits, and VIP hosting requirements.
n Ensure the property is maintained to the highest standards of cleanliness, presentation, safety, and functionality.
n n Staff Leadership & Management
n n Lead, supervise, and develop a team of domestic and operational staff including but not limited to:
n Housekeepers
n Butlers
n Chefs and kitchen staff
n Drivers
n Security personnel
n Gardeners and maintenance teams
n Conduct staff scheduling, performance management, training, and succession planning.
n Instill a culture of professionalism, service excellence, accountability, and confidentiality.
n Manage recruitment, onboarding, and training of household personnel as required.
n n Hospitality & Guest Experience
n n Oversee VIP guest arrivals, visits,



family events, and special functions.
n Ensure exceptional dining experiences, service delivery, and event execution.
n Coordinate with chefs and service teams for family dining, private gatherings, and formal events.
n Maintain luxury hospitality standards equivalent to leading international hotels and private clubs.
n n Property & Vendor Management
n n Manage property maintenance, refurbishment projects, and preventative maintenance programs.
n Liaise with contractors, suppliers, and external service providers.
n Obtain quotations, negotiate contracts, and monitor vendor performance.
n Ensure all systems, equipment, and facilities remain operational and maintained to premium standards.
n n Financial & Administrative Oversight
n n Prepare and manage household operating budgets.
n Monitor expenses, procurement activities, and inventory controls.
n Review invoices, service agreements, and supplier contracts.
n Maintain accurate operational records and reporting for the Principal or Family Office.
n n Compliance & Security
n n Ensure adherence to household policies, security protocols, and confidentiality requirements.
n Oversee health, safety, and risk management practices within the estate.
n Maintain strict discretion regarding the family's personal, financial, and lifestyle matters.
n n Candidate Profile
n Essential Requirements
n n Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management, or related discipline.
n Minimum 10+ years of relevant experience in:
n Private household management,
n Estate management,
n Luxury hotel operations,
n High-end food & beverage operations,
n VIP or royal household environments.




n Proven leadership experience managing multicultural teams.
n Strong budgeting, procurement, and operational management skills.
n Excellent command of English (written and spoken).
n High level of professionalism, integrity, discretion, and confidentiality.
n Willingness to work onsite at the Principal's estate.
n n Preferred Backgrounds
n Candidates currently or previously serving in roles such as:
n n House Manager
n Estate Manager
n Residence Manager
n Household Manager
n Director of F&B;
n Hotel Manager
n Resident Manager
n Director of Operations
n Butler Manager
n Private Family Office Hospitality Manager
n n Preferred Experience
n n Experience working with UHNW, HNI, VIP, Royal, or prominent family offices.
n Prior exposure to luxury villas, private estates, palaces, or multi-residence portfolios.
n Arabic language skills would be advantageous.
n Previous GCC experience preferred.
n Ability and willingness to reside in office (live-in arrangement preferred).
n n Key Competencies
n n Luxury Hospitality Management
n Staff Leadership & Development
n Household Administration
n Estate Operations Management
n Guest Relations & VIP Services
n Event & Dining Management
n Budgeting & Cost Control
n Vendor & Contract Management
n Problem Solving & Decision Making
n Discretion & Confidentiality
n Cultural Awareness & Sensitivity
n Attention to Detail
n n What Success Looks Like
n n Seamless day-to-day operation of the Principal's residence.
n Consistently exceptional hospitality and guest experience standards.
n Well-managed, motivated, and high-performing household staff.
n Efficient cost management and vendor oversight.
n Proactive maintenance and presentation of the estate.
n Absolute discretion and trustworthiness in all dealings.
n n Suitable candidates from luxury hospitality backgrounds (particularly Resident Managers, Hotel Managers, and Directors of F&B; from 5-star hotels) with strong people leadership and operational expertise will be considered alongside experienced House Managers and Estate Managers.

📌 House Manager (New Delhi)
🏢 Confidential
📍 New Delhi