Requirements Elicitation, Understanding, Analysis, & Management

- Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution.

Project Planning, Tracking, & Reporting
- Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s).
- Provide inputs in creating the detailed schedule for the project.
- Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues.
- During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality.
- Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly.
- Communicate regularly with the team about development changes, scheduling, and status.
- Participate in project review meetings.
- Tracking and reporting progress for assigned modules

Design

- Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions.
- Ensure that LLD design meets business requirements.
- Submit the LLD design for review.
- Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team.

Development & Support
- Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards.
- Use code management processes and tools to avoid versioning problems.
- Ensure that the code does not affect the functioning of any external or internal systems.
- Perform peer reviews of code to ensure it meets coding and efficiency standards.
- Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required.

Testing & Debugging
- Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively.
- Perform impact analysis for issues assigned to self and Software Engineers /Sr Engineers.
- Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem,



and escalate urgent issues.

Documentation

- Review technical documentation for the code for accuracy, completeness, and usability.
- Document and maintain the reviews conducted and the unit test results.

Process Management

- Adhere to the project and support processes.
- Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes.
- Shows responsibility for corporate funds, materials and resources.
- Ensure adherence to SDLC and audits requirements.
- Adhere to best practices and comply with approved policies, procedures, and methodologies.

Coaching and Mentoring

- Act as a technical subject matter expert for the internal team on areas such as system functionality and approach including solving systems operations issues, performance initiatives. Leverage existing knowledge and expertise in multiple ways.
- Build team skills using formal and/or informal training sessions.
- Create and maintain knowledge repositories for lessons learnt and developments in the respective domains.

Job Summary: The Team Coach - Coaching & Transformation for India supports the scaling and sustained adoption of BTOM-aligned ways of working and promotes consistent, high-quality coaching practices across assigned product teams and value streams

:

- Coach product teams on agile practices to drive delivery discipline and predictability. Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity.
- Apply coaching methodologies to support cross-functional product teams in improving collaboration, enhancing delivery cadence, and achieving outcomes aligned with product goals.
- Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment, and dependency management.
- Coordinate with other teams to manage cross-team dependencies and maintain alignment.



Escalate blockers to senior coaches or leadership as needed to ensure timely resolution.
- Support teams in improving performance through ongoing inspection of team practices and adoption of current approaches.
- Work with teams to define and develop objectives and key results (OKRs) aligned with enterprise and value stream priorities; assist in tracking progress through performance dashboards.
- Guide teams to leverage flow and outcome metrics effectively to inform improvement; support development of targeted coaching plans to enhance team performance and maturity.
- Contribute as a member of the Center of Excellence by adopting standards, sharing learnings, and supporting continuous evolution of the operating model.
- Partner with Product Owners to build and maintain a strong backlog aligned with product strategy and priorities.
- Collaborate with stakeholders to support team needs and maintain alignment with product goals.
- Reinforce team understanding of how their work contributes to product and value stream OKRs.

Must have:

- 9–10 years of experience in roles such as Scrum Master or Agile Coach, working with agile teams in a scaled environment.
- Good knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in agile delivery practices and ability to reinforce strong team habits.
- Ability to coach teams using supportive and adaptive techniques to drive continuous improvement.
- Experience with agile tooling (e.g., Jira, SPM) and applying best practices for team-level adoption.
- Exposure to OKR development and outcome-based performance tracking.
- Solid understanding of software development lifecycle and technology delivery.
- Familiarity with product platform constructs preferred.
- Working knowledge of engineering practices such as test automation, CI/CD, and DevOps.
- Good facilitation, communication, and interpersonal skills.
- Ability to maintain alignment and transparency across teams and stakeholders.

Good to have skills:

- Developing enterprise mindset beyond team-level execution
- Ownership and accountability for team-level outcomes
- Inclination towards action, experimentation, and continuous improvement

Location: This position can be based in any of the following locations:

Gurgaon For internal use only:

R000109777

📌 Team Coach-1 (Gurugram)
🏢 Guardian India
📍 Gurugram