Job Description ROLE AT A GLANCE
n Category Category A — Sales & Pre-Sales
n Practice Creatio CRM / No-Code / AIVelocity | CX Practice Leadership
n Reports To Chief Experience Officer (CXO) / VP — CX Practice
n Experience 5–8 Years
n Qualification B.Tech / B.E. preferred; MBA/PGDM from a recognised institution
n Base Location Gurugram, Haryana (Head Office) | Delhi/NCR
n Remote Eligible Not applicable — leadership presence required at HO
n Travel Domestic + international; APAC active; EMEA/NA in Phase II
n Employment Type Full-Time, Permanent | Virtuos Digital Limited (VDC.com)
n ABOUT THE ROLE
n Virtuos Digital Limited has been a Creatio partner since 2017 — one of the earliest adopters in India — with a portfolio of successful implementations across CRM, Operations, and Service. Now, with Creatio's evolution into a leading No-Code Process Automation and CRM platform, and with Virtuos's own AIVelocity Product Suite as a powerful AI layer on top of Creatio, we are making a decisive, strategic investment in building a brand-new practice around this extraordinary platform.
n As Practice Head, you will be the strategic architect and commercial engine of Virtuos's Creatio practice. You will define the go-to-market across India, activate APAC markets, and lay the foundation for Phase II expansion into EMEA and North America. You will not just sell Creatio licences — you will take purpose-built industry applications, No-Code accelerators, and AIVelocity-powered solutions to markets that have never seen anything like this from an Indian consulting partner. This is a high-autonomy, high-accountability founding role for someone who understands the enterprise software market, has the commercial instincts to build a pipeline from scratch, and has the leadership presence to recruit, inspire, and develop a world-class team.
n KEY RESPONSIBILITIES
n • Define and execute the Creatio practice GTM strategy across India, APAC, and Phase-II geographies; set revenue targets,



partner strategy, and headcount plan.
n • Own P&L; for the Creatio practice; forecast pipeline, bookings, and margin monthly.
n • Drive AIVelocity + Creatio go-to-market: positioning combined solutions as AI-native CRM and
n No-Code platforms for enterprise clients.
n • Build and lead the Creatio industry applications programme — Sales CRM, Marketing
n Automation, Service Management, HR Ops, FinTech, and Operations — targeting specific
n verticals with purpose-built solutions.
n • Own the Creatio global partner relationship; co-develop joint GTM plans, deal registration
n strategy, and partner-funded incentive programmes.
n • Lead executive client engagements from discovery to signed contract: solution framing, value
n quantification, commercial negotiation.
n • Build the pre-sales capability: RFP/RFI responses, PoC programmes, demo scripts, and ROI
n frameworks.
n • Represent Virtuos at Creatio partner events, APAC technology summits, and
n analyst/influencer briefings.
n • Establish a talent development engine: hire senior consultants, architects, and developers
n with deep Creatio expertise.
n • Collaborate with CX and XX practices to integrate Creatio into broader digital transformation
n engagements alongside Salesforce, Smartsheet, and Oracle.
n WHAT YOU BRING
n Required:
n • 8–12 years of progressive experience in enterprise SaaS sales, CRM platform leadership, or No-Code/Low-Code platform advisory.
n • Demonstrated P&L; ownership; prior management of a practice, regional team, or business
n unit.




n • Proven track record selling enterprise CRM, BPM, or No-Code platforms to India/APAC
n enterprises.
n • Knowledge of Creatio or comparable platforms (Salesforce, Microsoft Dynamics, ServiceNow,
n Appian, Pega).
n • Understanding of AI's application in CRM: lead scoring, predictive analytics, conversational AI,
n workflow intelligence.
n • Strong commercial acumen: subscription licensing, skilled services scoping, partner
n economics.
n • Exceptional executive communication, C-suite presentation, and stakeholder management
n skills.
n • B.Tech / B.E. preferred; MBA/PGDM from a recognised institution.
n Preferred / Nice to Have:
n • Creatio partner-level sales or pre-sales experience.
n • Exposure to No-Code/BPM market dynamics: Appian, Pega, Nintex, Mendix, OutSystems.
n • APAC enterprise market knowledge; existing relationships in Singapore, ANZ, or SEA.
n • Familiarity with AIVelocity or AI-layer product positioning on top of CRM platforms.
n • Experience in vertical go-to-market: BFSI, manufacturing, healthcare, telecom, or professional
n services.
n CORE COMPETENCIES
n Creatio CRM / BPM
n P&L; Ownership
n GTM Strategy
n APAC Market Leadership
n No-Code Platform Sales
n AIVelocity Positioning
n Industry Applications GTM
n Enterprise Deal Leadership
n Partner Alliance Mgmt
n Team Building
n Revenue Forecasting
n CX Ecosystem
n WHY THIS ROLE AT VIRTUOS
n • Lead the most ambitious Creatio practice build in India — with full executive sponsorship,
n budget, and strategic mandate.
n • Combine Creatio with AIVelocity — a unique product advantage that differentiates every deal.
n • Build a practice for global markets: India → APAC → EMEA → North America.
n • VSPAN equity participation, Tour De Force 2026 membership, and a compensation package
n that matches the ambition of the role.

📌 Practice Head -- Creatio Sales & No- Code (Gurugram)
🏢 VIRTUOS
📍 Gurugram