Summary

As a member of the Workday Global Business System team, the Sr.

Business

Analyst will liaise with IT, Finance, and Human Resources. Endorse new technology and foster organizational readiness, ii.) Optimize Workday ERP efficiency, iii.) Enable continuous process improvement, iv.) Drive cost reduction, and v.) Facilitate organizational growth. Engage with the business to provide technical guidance and oversight in the translation of complex business needs into requirements that can be used to design and develop technology-based solutions. Coach and mentor staff.

BEHAVIORAL COMPETENCIES

- Flexibility: Ability to support a global enterprise including non-standard hours. Acuity for organizational change practices and behavior. Comfortable with ambiguity and uncertainty.
- Problem solving: Works on significant and unique issues, where analysis of situations or data requires an evaluation of intangibles.
- Service orientation: Self-motivated to meet and exceed business requirements. Ability to build relationships to effectively understand and meet customer needs.
- Communication: Interactive ability to adapt style and persuasion to gain the cooperation of others and achieve results. Able to effectively interact with internal and external stakeholders
- Time management: Approaches work in an organized and systematic manner. Plans work and time effectively to manage conflicting or shifting priorities and achieve goals aligned with business needs. Ability to work under pressure, and time constraints in a quick-paced environment with stakeholders and users
- Mentoring: Always shares and transfers knowledge locally and globally to team members as needed.
- Teamwork: Ability to work effectively individually or in a group setting; encourages collaboration and knowledge sharing to build relationships.
- Facilitation:



Ability to facilitate workshops that stimulate ideas, business requirements, and relative priorities from end users and customers.
- Data Synthesis: Strong ability to analyze complex workflows and processes. Knowledge of standard industry workflow patterns and their applications. Strong familiarity with user interface patterns and practices. Able to mock up user experiences to obtain rapid, iterative feedback.
- Critical Thinking: Skilled at breaking down requirements into independent, valuable stories that focus on user goals rather than technical aspects of the system. Ability to define and prioritize requirements for iterative development.

TECHNICAL COMPETENCIES

- Comprehension and proficiency of Software as a Service (SaaS) architecture, design, configuration, and testing in various areas of Workday:
- Organizational Structure
- Business Process Configuration
- Domain and Business Process Security Policies
- Straightforward, Advanced, Matrix, and Composite Reporting
- Calculated Fields
- Workday Studio
- Workday Web Service Framework
- Workday Core Connector and Document Transformation
- Workday Enterprise Interface Builder (EIB)
- Workday Business Intelligence Reporting Tool (BIRT)
- XML, XPATH, XSLT

- Familiarity with Workday administrative functions including tenant configuration, data loads, payroll configurations, and maintenance.
- Define business requirements, establish current vs. future process mapping, and create functional and technical Workday specifications.




- Communicate changes and enhancements via recurring upgrade cycles and future implementation phases to impacted users.
- Coordinate and execute systematic testing with end users.
- Deliver end user training and assist business in developing SOP’s.
- Design and cultivate Workday dashboards, scorecards, and reports to evaluate workforce efficiency.
- Familiarize with ongoing Workday development to evaluate capabilities in the context of the business.
- Action-oriented, influential collaboration to translate business requirements into technical solutions.
- Liaise with global stakeholders to adopt new functionality as needed.
- Identify business process improvement and standardization, pursue opportunities for cost reduction.
- Analyze incidents/requests; ensure issues and/or defects are identified, documented, and timely resolved.
- Edify and maintain constructive stakeholder relationships (Executive, Finance, HR, IT, etc.), solicit feedback to ensure ongoing service satisfaction.
- Capacity to administer multiple, competing demands and work cooperatively with others.
- Immerse yourself in customary HR, IT, and Finance communications, meetings, and activities to engender collegial support.

Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3-5 years of experience working in Workday required.
- Workday Integration Certification preferred.
- Workday Studio Certification preferred.

Disclaimer: This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this changes the at-will employment relationship existing between the Company and its employees.

📌 Sr. Business Systems Analyst (Night Shift) (Navi Mumbai)
🏢 700 GIA Services
📍 Navi Mumbai