Job Description Location: Diamond District, HAL Old Airport road, Bangalore
n (Walk-in Interviews only)(No virtual interviews)
n How to Apply:
n If you are interested in joining our team, please share your resume at or WhatsApp at (phone hidden)
n Employment Type: Full time
n Salary range: ₹2.5 - ₹4LPA, depending on relevant experience.
n Job Description:
n Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
n Responsibilities:
n - Handle customer inquiries via phone.
n - Provide detailed information about our products and services.
n - Assist customers in making informed decisions about their insurance needs.
n - Maintain accurate records of customer interactions and transactions.
n - Resolve customer complaints in a professional and timely manner.
n - Collaborate with team members to improve customer satisfaction.
n Requirements:
n - Experience: 0-4 years in customer service or sales.
n - Excellent communication and interpersonal skills.
n - Ability to handle high-pressure situations and resolve conflicts effectively.
n - Basic computer skills and familiarity with CRM systems.
n - Strong problem-solving abilities and attention to detail.
n - High School Diploma and Bachelor's degree preferred.
n Working Conditions:
n n - 6-day working week.
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