Job Description Sales Operations Manager
n Sit at the intersection of Sales, Customer Success, and Marketing — owning the systems, data, and process discipline that turn pipeline into predictable revenue and a seamless customer journey.
n RESPONSIBILITIES
n — Support the sales team in driving new business opportunities and improving deal conversions
n — Work alongside sales representatives on pipeline movement, follow-ups, and deal progression
n — Own and manage CRM systems, ensuring accurate tracking of leads, opportunities, and revenue
n — Identify gaps in the sales funnel and implement improvements to increase efficiency
n — Collaborate with Marketing and Customer Success to improve lead quality and onboarding handover
n — Monitor and improve the end-to-end customer lifecycle — from lead generation to retention
n — Ensure alignment between sales execution and backend processes
n WHAT WE’RE LOOKING FOR
n — 2-3years of experience in B2B SaaS across sales, operations, or related roles
n — Hands-on experience supporting sales cycles, client interactions, or deal execution
n — Strong analytical mindset with the ability to derive actionable insights from data
n — Ability to work closely with sales teams and drive execution
n — Strong communication, coordination, and problem-solving skills
n — High ownership mindset and attention to detail
n WHAT WE OFFER
n ◆ Competitive base
n ◆ Direct access to founders, product roadmap and sales strategy
n ◆ Work with a product with explicit use-case fit and proven ROI
n ◆ Growing demand and strong career trajectory