Experience: 10–15 years, including 4–6 years in Service/Customer Support Leadership.
Qualification: B.E./B.Tech or Diploma in Mechanical / Electrical / Electronics / Instrumentation / Mechatronics or related technical field.
Key Responsibilities:
- Lead and manage field service engineers
- Handle installation & commissioning
- Manage breakdowns, warranty & AMC services
- Plan field-engineer deployment & schedules
- Handle customer complaints & escalations
- Monitor service KPIs, MIS & documentation
- Coordinate technical troubleshooting & root-…
Pay: ₹40,000.00 - ₹55,000.00 per month
Application Question(s)
- How many days notice period?
Education:
- Diploma (Required)
Experience:
- service/customer-support team leadership: 4 years (Required)
- Field service operations: 4 years (Required)
- , Warranty and Breakdown management AMC / PM / Warranty-PM: 4 years (Preferred)
Work Location: In person
📌 Service Manager (Poonamallee)
🏢 Sarvajith Infotech
📍 Poonamallee
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