Job Responsibilities

- Planning / Billing / Collection.
- To conduct the Services review meeting
- Updating the Services Calendar status Weekly
- Align in resources assignment
- Budget review
- PR / PO Related Work
- Dashboard related work like checking the Engineer visit status, create the Service Team Dashboard and circulate.
- Initiate WRM for Services Group
- Data collection from different sections( Services execution team)consolidate the data and present that to the Services management
- Collection of Resources planning along with the utilization and forecast
- To follow up and receive the JMS / MOM with FAE or Site In charge.
- Upload the MOM on X-info, Post JMS on Ebiz.
- Data for Invoicing.
- Collection follow up and status update.
- Voucher submission for Embedded / Remote Engineers.
- HR Compliance data preparation and circulation.
- Follow up with buyer / accounts for JMS / Invoice / Payment related queries.

 No. of Direct reports: 0  No. of Indirect reports:



Service Head, Project Director

 Interfaces:

o Service team o Internal Funcational Department o Customer & Vendors o Finance & Procurement o Vendors o Top Managerment

 Location: India

Challenges

 Involvement in support assistance within functional team.

Knowledge, Skills and Experience

 Strong on analytic skills & coordination.

 Positive on Excel skills.

 Ability of team building, leading and coaching

 Effective communication skill for internal stakeholder as well customer management

 Ability to work under pressure in critical environments

 Critical thinking and problem solving, Decision Making

 Financial Acumen.

 Exposure to MS SharePoint

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Service Management office (Surat)
🏢 SSM Infotech Solutions
📍 Surat