Job Description Ability to communicate with our global customers in both written and spoken English within the corporate environment.
n

n About the Role
n Provide exceptional customer support through phone calls, emails, and chats.
n

n Responsibilities
n n Identify and assess customers’ needs to achieve satisfaction.
n Build sustainable relationships and trust with customer accounts through open and interactive communication.
n Provide accurate, valid and complete information by using the right methods/tools.
n Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
n Follow communication procedures, guidelines and policies.
n n

n Qualifications
n

n n Proficiency in strong verbal and written communication.




n Need experience in the customer support domain for this role.
n Graduates and undergraduates can both apply.
n 6 months‘ customer support experience is mandatory.
n n

n Required Skills
n

n n Robust verbal and written communication skills.
n Experience in customer support in travel process or aviation.
n n
n Preferred Skills
n

n n Ability to build relationships with customers.
n Problem-solving skills.
n n

n Pay range and compensation package
n

n Details regarding pay range or salary or compensation are not provided.
n

n Equal Opportunity Statement
n

n We are committed to diversity and inclusivity in our hiring practices.
n

📌 International Customer Support - Travel or aviation (Gurugram)
🏢 PineQ Lab Technology
📍 Gurugram