Job Description Role: Delivery Manager - BFS domain
n Location: Gr. Noida
n Mode: work from office
n Revenue: $10+ million
n Team size: 100+ FTE
n We are looking for Delivery Manager at Coforge. PFB the job description:
n n Have managed large (100+ FTE) Application maintenance and support outsourcing teams with diverse technologies, including data suppor
n Deep understanding in ITIL processes and familiarity in six sigma quality standards
n Proficient in various SLA/KPI models prevalent in the IT service
n Ability to independently run overall account governance meetings with client. Drive creation of related reporting and governance decks
n Strong communication and interpersonal skill
n Excellent people skills and the ability to manage large (100+) teams
n Overall atleast 15+ years of IT service/project experience,
of which atleast 5 years in managing large AMS teams
n Understand and worked in various AMS contracting models such as T&M;, FP, FM, FC...etc
n Had earlier written or managed diverse types of SOW and can manage respective contracting conversations with client delivery leaders and their vendor management teams
n Had managed and successfully delivered a few small to medium size projects in fixed price or outcome based contracting mode
n Have collaborated with sourcing and talent acquisition teams to rapidly scale up teams as per client needs. This includes taking final interviews and making hiring decisions
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