- Handle B2C sales and patient counselling for clinic treatments and packages.
- Convert enquiries, walk-ins and prospective patients into paid treatments/packages.
- Follow up with leads through telephone calls, WhatsApp and in-person interactions.
- Explain treatment plans, packages, benefits and pricing clearly to patients.
- Maintain regular follow-up with existing patients to improve renewals, referrals and repeat business.
- Achieve monthly sales and conversion targets assigned by the clinic.
- Maintain daily records of leads, follow-ups, conversions and collections.
- Coordinate closely with Doctors and the Clinic Head to improve patient conversion and experience.
Candidate Profile
- Minimum 2 years of proven B2C sales experience.
- Solid communication and convincing/persuasion skills.
- Target-oriented, energetic and confident personality.
- Ability to build rapport with customers/patients and handle objections.
- Comfortable making regular follow-up calls and WhatsApp communication.
- Healthcare, Ayurveda, wellness, fitness or insurance sales experience preferred.
- Marathi, Hindi and English communication skills preferred.