Job Description Responsibilities:
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n n Engage in effective and persuasive communication to highlight the value proposition.
n Work towards achieving and exceeding sales targets.
n Employ consultative selling techniques to understand customer needs and recommend suitable products.
n Build and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
n Address customer inquiries and concerns, providing timely and accurate information.
n Develop a deep understanding of product offerings and be able to effectively communicate their features and benefits to customers.
n Maintain accurate and up-to-date records of all interactions with customers in the company's CRM system.
n Provide regular reports on sales performance, activities, and challenges.
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n Positive to have:
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n n Proven experience in sales conversion, preferably in the dry cleaning sector.
n Excellent communication skills with a clear and persuasive approach.
n Strong interpersonal skills and the ability to build rapport with customers.
n Results-driven and able to meet and exceed sales targets.
n Familiarity with CRM software and proficiency in Microsoft Office Suite.
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📌 Jr Customer Support Executive (Sales/ Retail) (Noida)
🏢 PeopleGene
📍 Noida