Job Requirements
Job Requirements
Role/ Job Title: Relationship Manager - Rural Business Banking
Function/ Department: Retail Banking
Job Purpose:
The role entails providing nancial solutions to meet the working requirements of Rural
business banking customers and ensuring best-in-class relationship management and
customer experience to become their banking partner of choice. The role bearer is responsible
for asset NTB client acquisition along with liabilities and FX deepening. The role will closely
collaborate with the product and operations teams to drive eective customer acquisition,
servicing, and deepening.
Roles & Responsibilities:
Primary Responsibilities:
Responsible for acquiring new customers for business banking with a detailed
understanding of credit assessment.
Knowledge on liability, Forex, trade and client relationships, delinquency
management, relationship management, and an analytical mindset.
Managing the portfolio eectively through continuous monitoring of accounts and
renewals, enhancement, retention and ensuring portfolio hygiene with minimal open
deferral and covenants.
Develop a superior working relationship with branch banking for cross-leveraging &
synergy optimization and work within the overall bank ecosystem with other
stakeholders.
Evaluate the growth strategy based on competitor analysis and feedback from dierent
channels and customers.
Recommend process changes to improve service eiciency and quality across the
branch network.
Demonstrated ability in sales planning and conceptualizing promotions
and marketing initiatives.
Understanding of nancial statements, credit Assessment and title-security documents
Secondary Responsibilities:
Contributing to product knowledge by sharing competitor data and positive process
Providing support for development of current products for existing and new customer
segments.
Managerial and Leadership Responsibilities:
Building collaborative work culture between branch, assets team and support structure
to