Chakra is looking for a commercially driven Fitness Center Manager with strong experience in membership sales, lead conversion and customer relationship management.
This is a sales-focused role. We're looking for someone who is comfortable spending a significant part of their day speaking to leads and customers over the phone, following up consistently and working towards clear monthly revenue targets.
What You'll Do
- Make outbound calls to new leads, past riders and existing customers throughout the day
- Follow up with leads and convert enquiries and trials into paying customers
- Drive membership/package sales, renewals and upgrades
- Re-engage inactive customers and bring them back to Chakra
- Follow up consistently with leads until they convert
- Build relationships with riders and identify opportunities to increase retention and spend
- Maintain an organized sales pipeline and update lead trackers/CRM daily
- Work towards explicit individual monthly sales and revenue targets
- Track conversions and take ownership of your sales performance
- Support the smooth commercial performance of Chakra's studios
- Work closely with studio teams to understand occupancy, customer feedback and opportunities to drive additional revenue
Who We're Looking For
- Prior experience working in a gym, fitness center, boutique fitness studio or similar membership-based fitness business is strongly preferred
- Experience in fitness membership sales, center management or a similar customer-facing commercial role
- Comfortable making a high volume of outbound calls every day
- Proven experience working towards sales or membership targets
- Confident, persuasive and personable on the phone and in person
- Persistent with follow-ups and comfortable asking for the sale
- Strong understanding of lead conversion, renewals and customer retention
- Highly organized and disciplined about maintaining lead trackers and CRM
- Strong communication skills in English
- Target-driven, proactive and commercially minded
We're looking for someone who understands that running a successful fitness center isn't just about operations. It's about building relationships, converting leads, retaining customers and consistently driving revenue.
📌 Fitness Center Manager (Bengaluru)
🏢 Chakra Athletica
📍 Bengaluru
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