Roles and Responsibilities :

- Provide Level 1 functional support for SAP Business One across Sales, Purchase, Inventory, Production, and Finance modules.
- Assist users with day-to-day ERP transactions and basic system navigation.
- Support users in creating and processing Purchase Orders, Goods Receipt Notes

(GRN), Deliveries, A/R & A/P Invoices, Inventory Transfers, and Production Orders.
- Assist in maintaining master data including Business Partners, Item Master,

Warehouses, Price Lists, and Bill of Materials (BOM).
- Perform basic troubleshooting of ERP issues and escalate complex issues to the Level

2 Support Team.
- Validate transaction data and ensure accurate data entry in the ERP system.
- Monitor pending issues and follow up with users until closure.
- Act as the first point of contact for ERP-related user queries.
- Provide remote and in office support for business users.




- Assist users in resolving login, authorization, printing, and document-related issues.
- Basic knowledge of SQL queries and Crystal Reports is an advantage.

• Familiarity with Microsoft Excel and Microsoft Office.

Job Requirements :

- 1-2 years of experience in ERP systems, preferably SAP Business One.
- Strong understanding of HANA SQL and ability to write complex queries.
- Proficiency in Microsoft Office applications, particularly Excel.
- Basic knowledge of, including Sales, Purchasing, Inventory, Production, and Finance. Understanding of ERP business processes, master data management, and day-to-day transaction processing.

Skills SAP Business One (HANA/SQL), Excel

📌 SAP Support Executive (Thane)
🏢 Shri HR Consultants
📍 Thane