BASIC PURPOSE:As Sales Operations Support at iT1, you will provide support covering a wide scope of responsibilities, including orderentry, shipment tracking, accounts receivable assistance, and general data entry, among other tasks.

Shift Timings: 8:30 PM IST - 5:30 AM IST (Remote Chance )

ESSENTIAL FUNCTIONS:

- Provide overall excellent customer service to help the sales team complete any customer requests and resolve potential issues
- Support the sales team by overseeing the order process within our internal systems
- Providing shipment tracking information to customers and Account Managers
- Work with the Accounting department in supporting accounts payable and receivable processes
- Work with customers and manufacturers to facilitate return requests
- Order modifications/changes
- Produce and distribute internal and external reports as needed
- Process shipping label request
- Perform other duties as needed

JOB QUALIFICATION REQUIREMENTS:





- Excellent communication skills, both written and verbal
- Possess high-level organization and time-management skills
- The ability to work quickly and accurately in both independent and team situations
- Strong computer skills, including Microsoft Office and Excel
- The aptitude for learning new systems and software quickly
- Financial skills and background
- The ability to juggle a variety of tasks at the same time
- Demonstrated consistency in values, principles, and work ethic

PHYSICAL DEMANDS:

- Sit at a computer for 8 hours per day
- Keyboarding for 8 hours per day
- Speaking (communicating information to clients/coworkers)
- Hearing Requirements (In person speech, telephone, other sounds)
- Near Vision (working with small objects or reading small print)

📌 Sales Operation Support (Pune)
🏢 Inorg
📍 Pune