Company: Lovely Garments

Location: Ghat Road, Rishikesh

Department: Sales & Retail Operations

Reports To: Store Manager / Management

Job Purpose

Lovely Garments is looking for an energetic, responsible and customer-focused Sales Executive who can take complete responsibility for generating sales and providing an excellent customer experience at the Ghat Road store.

This is a hands-on sales role. The candidate will be expected to actively approach customers, understand their requirements, recommend products, complete sales, maintain the store and merchandise, follow up with customers and perform all activities necessary to achieve the store's sales targets.

Key Responsibilities1. Sales & Customer Handling

- Welcome and assist customers professionally.
- Understand customer requirements, preferences and budget.
- Explain product features, sizes, quality, prices and offers.
- Recommend suitable products and alternatives.
- Cross-sell and upsell relevant products.
- Handle customer objections and convert enquiries into sales.
- Maintain solid customer relationships.
- Encourage repeat purchases and referrals.
- Achieve daily, weekly and monthly sales targets.
- Actively look for opportunities to increase the average bill value.

1. Complete Sales Process

- Handle customers from entry to final billing.
- Select and present products according to customer requirements.
- Check product availability and arrange alternatives when required.
- Coordinate with the billing counter for accurate billing.
- Ensure correct packing and handover of products.
- Handle exchanges and returns according to company policy.
- Maintain professional customer service even during busy periods.

1. Customer Acquisition & Follow-up

- Build a database of regular and potential customers.
- Follow up with customers regarding new arrivals, offers and relevant products.
- Generate repeat business through WhatsApp/phone/customer communication where permitted by company policy.
- Identify local customers,



businesses and other potential sources of sales.
- Develop long-term customer relationships rather than focusing only on individual transactions.

1. Product & Store Management

- Maintain complete knowledge of products, sizes, prices and stock.
- Keep products properly arranged and displayed.
- Maintain attractive shelves, racks and product presentation.
- Check stock availability and report shortages.
- Assist with stock counting and inventory verification.
- Inform management about quick-moving, slow-moving and frequently requested products.
- Ensure the sales floor remains clean, organized and customer-ready.
- Assist with new stock receiving, tagging, sorting and merchandising.

1. Sales Growth Activities

- Suggest ideas to increase store sales.
- Identify products with higher sales potential.
- Promote new arrivals and promotional offers.
- Observe customer buying behaviour and report useful market information.
- Monitor competitor pricing, products and offers when required.
- Help management understand customer demand and changing market trends.
- Participate in local sales and promotional activities organized by the company.

1. Store Operations & Administration

- Follow all Lovely Garments SOPs and store procedures.
- Maintain discipline, punctuality and professional behaviour.
- Assist with opening and closing procedures.
- Maintain proper product handling and store security.
- Report damaged, missing or defective products immediately.
- Coordinate with the Store Manager regarding daily operational requirements.
- Perform other reasonable sales and store-related duties assigned by management.





Sales Targets & Performance Performance will be measured through:
- Monthly sales achievement
- Daily sales performance
- Number of bills/customers converted
- Average bill value
- Repeat customer sales
- Cross-selling and upselling
- Customer satisfaction
- Product knowledge
- Attendance and punctuality
- Store discipline and presentation
- Stock handling accuracy
- Contribution to overall store sales growth

Candidate Requirements
- Minimum 12th pass; graduation preferred.
- Previous retail sales experience preferred.
- Experience in garments/apparel retail will be an advantage.
- Strong communication and customer-handling skills.
- Confident and energetic personality.
- Good understanding of Hindi; basic English preferred.
- Good product-learning ability.
- Comfortable working with sales targets.
- Basic knowledge of billing/POS systems preferred.
- Honest, disciplined and responsible.
- Willing to perform multiple tasks required for successful store operations.

Ideal Candidate We are looking for someone who does not simply stand at the counter and wait for customers.

The ideal Sales Executive actively:

Understands needs → Shows products → Recommends products → Handles objections → Closes the sale → Upsells → Builds relationships → Generates repeat business.

The candidate should have a strong sales mindset, ownership attitude and willingness to do whatever reasonable work is required to increase sales and maintain the store's standards.

Compensation

Salary: As per experience and suitability

Additional: Performance-based incentives may be provided based on sales achievement and company policy.

Important

This position is a sales-focused, hands-on retail role. The employee will be expected to contribute directly to sales generation while also supporting the day-to-day activities required to keep the Lovely Garments Ghat Road store operating efficiently.

Pay: ₹7,013.15 - ₹23,526.91 per month

Work Location: In person

📌 Sales Executive — Lovely Garments (Rishikesh)
🏢 Lovely Hospitality
📍 Rishikesh