Role & responsibilities

- Welcome customers warmly and professionally.

- Understand customer requirements, preferences and budget.

- Assist senior sales executives in handling customers and sales enquiries.

- Present and recommend suitable diamond jewellery products.

- Learn and explain basic diamond specifications, jewellery designs, pricing and product features.

- Develop an understanding of customer psychology and buying behaviour.

- Follow up with customers and prospective customers as instructed.

- Build relationships with customers and encourage repeat business.

- Work towards individual and team sales targets.

- Maintain updated knowledge of diamonds, jewellery products, designs and pricing.

- Maintain accurate customer and sales records.

- Coordinate with internal teams for order processing, customization and delivery.

- Handle customer queries politely and escalate complex issues to senior team members when required.

- Follow all company procedures relating to customer handling, jewellery handling, security and documentation.

- Maintain confidentiality of customer and company information.

Professional Qualities & Personal Attributes

- Excellent grooming and professional appearance suitable for a premium jewellery environment.

- Well-presented personality with appropriate formal / premium business attire.

- Strong customer psychology and ability to understand customer behaviour and buying intent.





- Excellent verbal communication and interpersonal skills.

- Confident, polite and sophisticated approach towards customers.

- Strong listening, presentation, negotiation and closing skills.

- High level of honesty, integrity and trustworthiness, particularly while handling high-value jewellery and customer transactions.

- Robust discipline, punctuality and professional work ethics.

- Good common sense and ability to take practical decisions while handling customers.

- Positive attitude, ownership and responsibility towards sales targets.

- Ability to work independently and as part of a team.

Preferred candidate profile

- BBA / MBA / Engineering / Any Graduate.

- Freshers to 4 years of experience can apply.

- Experience in jewellery, diamonds, luxury retail, premium retail or other customer-facing sales roles will be an advantage.

- Strong communication and interpersonal skills.

- Customer-oriented attitude with willingness to learn.

- Good presentation and basic negotiation skills.

- Target-oriented approach.

- Basic knowledge of MS Office / CRM will be an advantage.

- Willingness to work according to retail jewellery business timings, including weekends and peak business days, as required.

Note: Working hours and weekly offs will be as per the requirements and operating schedule of the retail jewellery business.

📌 Sales Executive (Hyderabad)
🏢 Ananth Diamonds
📍 Hyderabad