20 Aug
|
winspire recruiters
|
Nashik
20 Aug
winspire recruiters
Nashik
Job Overview
We are looking for an enthusiastic and customer-focused Sales Associate to join a growing retail supermarket business in Nashik.
The role involves handling customers inside the store, understanding their requirements, assisting them in selecting suitable products, explaining product features/offers, supporting sales, and ensuring a smooth shopping experience.
The store deals with a wide range of grocery & daily-use products, household essentials, personal care products, and other retail categories.
Freshers can also apply.
Key Responsibilities Customer Handling & Retail Sales
- Welcome and assist customers in the store.
- Understand customer requirements and help them find the right products.
- Provide information regarding product features, prices, offers, discounts, and availability.
- Guide customers across different product categories.
- Recommend suitable products based on customer requirements.
- Promote ongoing offers, schemes, and promotional products.
- Encourage upselling and cross-selling wherever appropriate.
- Handle customer queries and provide accurate product information.
- Ensure a positive and professional customer experience.
Sales & Store Operations
- Achieve assigned daily/monthly sales targets.
- Monitor product availability on the sales floor and inform the concerned team about shortages.
- Ensure products are properly displayed, arranged, and replenished.
- Check product shelves and maintain proper product placement.
- Coordinate with the store/inventory team for stock availability.
- Assist in maintaining proper product displays and promotional areas.
- Support stock checking and basic inventory-related activities when required.
- Coordinate with the billing counter for smooth customer transactions.
- Assist customers during the billing and checkout process when required.
- Handle product exchanges/returns as per company policy.
- Maintain cleanliness and proper presentation of the assigned sales area.
Customer Follow-up & Sales Support
- Handle customer enquiries received through phone or other channels.
- Follow up with customers regarding specific product requirements when required.
- Inform regular customers about relevant offers or product availability.
- Maintain basic records of customer enquiries and sales activities.
- Coordinate with senior staff/management for customer complaints or special requirements.
Required Skills
- Good communication and interpersonal skills.
- Customer-friendly and service-oriented attitude.
- Good convincing and selling ability.
- Basic knowledge of upselling and cross-selling.
- Ability to understand customer requirements.
- Good product explanation skills.
- Positive and confident personality.
- Good listening skills.
- Basic computer knowledge.
- Ability to work in a fast-paced retail workplace.
- Target-oriented approach.
- Good teamwork and coordination skills.
Eligibility Criteria
- Qualification: 12th Pass / Graduate.
- Experience: 0–2 years in retail sales, supermarket, customer service, inside sales, or a similar role.
- Freshers are welcome to apply.
- Good Hindi and Marathi communication required.
- Basic English communication will be an advantage.
- Candidates should be comfortable with customer-facing retail work.
- Candidates should be willing to work in shifts/weekends as per store requirements.
Preferred Candidate Profile
- Confident and presentable
- Polite and customer-friendly
- Energetic and enthusiastic
- Comfortable interacting with multiple customers
- Good at explaining products
- Interested in retail sales
- Quick learners
- Responsible and punctual
- Comfortable working as part of a team
- Willing to achieve sales targets
Key Skills Retail Sales | Customer Handling | Product Knowledge | Upselling | Cross-Selling | Customer Service | Sales Target | Product Display | Stock Coordination | Store Operations | Communication | Teamwork
Important Note
Freshers with good communication skills, confidence, a customer-friendly attitude, and willingness to work in retail sales are encouraged to apply.
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits
- Cell phone reimbursement
- Provident Fund
Work Location: In person
📌 Retail Sales Associate ( INSIDE SALES ) (Nashik)
🏢 winspire recruiters
📍 Nashik