Position: IT Technician
Department: Technical Support & Service
Company: Subai Engineering Solution and Services

Job Summary

Key ResponsibilitiesHardware Installation & Repair
Diagnose and repair desktop computers, laptops, and workstations.
Assemble and configure recent computer systems.
Install and replace hardware components such as RAM, SSD/HDD, motherboard, power supply, display, keyboard, and batteries.
Perform preventive maintenance and hardware health checks.

Software Installation & Support
Install and configure Windows operating systems and device drivers.
Configure antivirus and endpoint security software.
Perform operating system formatting, backup, and data recovery where required.

Printer Installation & Repair
Install and configure inkjet, laser, and multifunction printers.
Diagnose and repair printer hardware and software issues.
Replace printer consumables and defective components.
Configure printers on wired and wireless networks.

Networking & System Configuration
Configure LAN, Wi-Fi, routers, switches, and network printers.




Troubleshoot internet connectivity and local network issues.
Set up shared folders, printers, and user access.

Customer Service & Technical Support
Provide in office and remote technical support.
Explain technical issues and solutions to customers in a explicit manner.
Ensure timely resolution of customer complaints and service requests.
Maintain professional behavior while visiting customer locations.

Documentation & Inventory
Prepare installation and service reports.
Maintain records of repairs, warranty claims, and spare parts.
Track service schedules and inventory of IT components.

Required Skills:
Strong knowledge of computer hardware troubleshooting.
Experience in laptop and desktop repair.
Knowledge of printer installation and troubleshooting.
Proficiency in Windows installation and software configuration.
Basic networking knowledge (LAN, Wi-Fi, TCP/IP).
Familiarity wi

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