Job ResponsibilitiesMake outbound and inbound calls to customers.
Handle customer queries and provide required information.
Follow up with customers for payments / services as per process.
Maintain accurate call records and update system data.
Achieve daily calling and performance targets.
Ensure skilled and polite communication with customers.
Adhere to company compliance and calling guidelines.
Eligibility CriteriaQualification: PUC / Graduate
Freshers & Experienced candidates can apply.
Valuable communication skills in required regional language.
Basic computer knowledge required.
DRA Certified candidates preferred (for higher salary slab).
Candidates with collections / sales / customer support experience will be an added advantage.
rotational week off
Salary StructurePUC Fresher – ₹13,000
PUC + Experience – ₹14,000
Graduate Fresher – ₹14,000
Graduate (Experienced without experience letter / Other domain) – ₹15,000
Graduate with Collections / Sales / Customer Support Experience – ₹16,000
PUC – DRA Certified – ₹16,000
Graduate + Relevant Experience & DRA Certified – ₹17,000
Graduate + Relevant Experience + DRA Certified + Police Verification – ₹18,000
Key Skills RequiredStrong communication & convincing skills
Customer handling ability
Target-oriented approach
Active listening skills
Basic MS Office / system handling