- Manage stakeholder expectations and escalations.
- Promote adoption of the future-state operating model.
- Maintain transition risk registers.
- Develop mitigation and contingency plans.
- Establish regular governance reviews.
- Track corrective actions and issue resolution.
- Track transition advantages against business case assumptions.
- Identify improvement opportunities.
- Monitor productivity, quality, and service performance.
- Report progress to executive leadership.
- Standardize processes and best practices.
- Identify automation and digitization opportunities.
- Support continuous improvement initiatives.
- Drive scalability and operational excellence within GBS.
Qualifications (necessary For Any Candidate For This Position)
- Bachelor's degree in business, Finance, Engineering, Operations, Human Resources, Information Technology, or related field. Master's Degree (MBA or equivalent) preferred.
- 10+ years of professional experience.
- 7+ years leading global transition, transformation, shared services, outsourcing, or GBS programs.
- Demonstrated experience transitioning work from global locations into shared service or offshore environments.
- Strong experience managing cross-functional and multi-country programs.
- Proven track record delivering operational efficiencies and business case benefits.
- Experience working within multinational organizations.
📌 Program manager (Chennai)
🏢 Buckman
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.