- Handle customer queries via phone calls, emails, or chats in a qualified and courteous manner.
- Provide accurate information to customers regarding products/services offered by the company.
- Meet performance targets set for quality, productivity, sales conversion rates, etc.
- Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.
- Collaborate with team members to achieve common goals and objectives.
📌 Process Associate (Hyderabad)
🏢 Zyphercode
📍 Hyderabad
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