EXPECTED END RESULTS

MAJOR ACTIVITIES

- Increased Customer Satisfaction

- Increased buying Frequency of High Value Customers

- Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.
- Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires by advising them on the current fashion trends/ /Assisted image makeovers/ customized buying.
- To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up,



follow-through and fulfilling commitments in order to maintain robust relationships.

- Increased sale

- Increased Average Bill Value

- Increased Items per Ticket of Target Customers
- Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings.

- Focus on increasing the Item per ticket and Average Bill Value

- Increase in membership base.
- Documentation
- Educate non-members about the membership programs and encourage black card enrollments

📌 Personal Shopper (Kolkata)
🏢 Shoppers Stop
📍 Kolkata