✈️ About the Role

We are looking for a agile Operations Lead to manage end-to-end operations for our travel company in Telangana.

This role will involve tour coordination, customer handling, vendor follow-ups, and supporting the growth of our regional business.

? Key Responsibilities

• Manage day-to-day operations including bookings, itineraries, and customer queries

• Coordinate with the Head Office (Kerala) on packages, pricing, and tour schedules

• Handle customer relationships from enquiry to post-tour follow-up

• Maintain records, reports, and lead tracking using MS Office tools

• Support marketing activities and local promotions

• Coordinate with vendors, hotels, and transport partners

? Requirements

- Graduate in any discipline

• Genuine passion for travel and tourism

• Tech savvy — proficiency in MS Office (Excel, Word & PowerPoint) is a must

- Strong interpersonal and communication skills
- Ability to work independently and take ownership

⭐ Preferred (Optional)

• 1–2 years of experience in travel, hospitality, or customer-facing roles

• Knowledge of Telugu, Hindi, and English

📌 Operations Lead - Tours and Travel (Hyderabad)
🏢 FHEM GLOBAL SOLUTIONS
📍 Hyderabad