We are seeking an experienced operational engineer with deep expertise in Domain Name Management (DNS), Web Application Firewall (WAF) & Content Delivery Network (CDN) technologies (focus on Cloudflare) and infrastructure as code (python and ansible), to lead the worldwide operations.

MAIN RESPONSABILITIES

Global Operations :

- Responsible for technical delivery of his expertise

- Escalation point for L3 which is in charge

- L1.5, L2 , L3 skills validation responsibility

- Following the define rules & procedure backup of the Tower lead during holidays / Days Off

- Could be on duty for specific transformation during no business hours

Lifecycle and Compliance:

- Oversee the deployment, configuration, and integration of 2000+ domains names.

- Collaborate with IT, Mtiers, and application teams to define enhancement action plan for the service line.

- Guide and support technical teams during implementation and optimization phases.

- Level 3 support (escalation) for India Tech Hub Run team for his perimeter.

- Define and enforce standards and procedures.

- Ensure solutions support audit, compliance and reporting requirements.

- Conduct risk assessments and recommend mitigation strategies

Key Activities and Task

- Oversee Infrastructure Operations: Manage deployment, maintenance, and monitoring of his domain expertise

- Mentor Team: Guide and develop infrastructure engineers, promoting knowledge sharing and technical growth.





- Ensure Security & Compliance: Implement and enforce security policies and ensure regulatory adherence for infrastructure.

- Resolve Complex Issues: Act as an escalation point for major infrastructure problems and lead troubleshooting efforts

- Continuous improvement : Provide feedback of RUN activities (process, documentation,.)

PROFILE REQUIREMENTS

Technical Competencies

- Expertise on Cloudflare (WAF, TLS/SSL, CDN) - including workers, pageshield, rate limiting, Turnstile, Antibot, Api Shield.

- Operational Web Security Expertise : be able to analyze attacks & define remediation / mitigation actions & to implement them through available tool set.

- Monitoring : Ability to draw, automate and make dashboarding / monitoring evolutions

- Compliance: Ability to lead compliance campaign & transversal reviews of various components (dns, zone file, all kind of rules (waf, antibot, ),)

- Email Security: DMARC / DKIM / SPF implementation specificities of various emailing tools (SFSC, SFMC, Sendgrid, Mailchimp and such), how to handle dmarc reports (update, monitor, analyze, action plan)

- Experience on Infrastructure as code (Python, Ansible)

- 10+ years of experience in managing DNS / CDN / WAF Cloudflare solution for large companies with large application portfolio.

- General shift business hours : from 10:30 AM to 7:30 PM IST

📌 Network Tech Lead Website Protection (DNS / CDN / WAF) (Hyderabad)
🏢 Michael Page
📍 Hyderabad