Key Responsibilities

1. Branch &

- Data Center Rollouts, Infrastructure &
- Project Deployment

- Manage the full branch rollout lifecycle, including initial site feasibility, link provisioning, SD-WAN deployment, and infrastructure readiness.

- Oversee end-to-end network setup for new branch offices and DC expansions from site survey through procurement, staging, installation, and commissioning.

- Deploy, configure, and maintain core network hardware, including routers, switches, SD-WAN appliances, firewalls, modems, and access points.

- Execute active project deployments for ongoing network upgrades, site migrations, and continuous hardware refresh cycles.

- Manage SD-WAN device lifecycle management, including End-of-Life (EOL) hardware replacements, tech refreshes, and systematic decommissioning.

2. Operations, Incident Escalation &

- Capacity Planning

- Lead end-to-end IT & network operations across all branches and Data Centers, ensuring maximum operational uptime and business continuity.

- Serve as the primary point of contact (L1 and major incident lead) and escalation point for critical branch outages and complex network incidents.

- Diagnose and resolve network-related issues including WAN connectivity drops, latency, hardware faults, VPN glitches, and IP addressing issues.

- Drive Root Cause Analysis (RCA) for recurring network issues and implement permanent corrective solutions (e.g., link upgrades, routing optimization, redundancy setup).

- Perform continuous capacity planning and network monitoring using tools like SolarWinds to support scalable business operations and prevent performance bottlenecks.

3.

Telecom Link

Procurement &

- Lifecycle Management

- Demonstrate strong working knowledge of diverse network transport types (e.g., MPLS, ILL/Internet Leased Lines, SD-WAN, Broadband, 4G/5G LTE, Point-to-Point).





- Identify bandwidth requirements for recent locations, request vendor quotes, initiate procurement orders, and supervise circuit activation/upgrades.

- Monitor link performance, track uptime SLAs, and coordinate link upgrades or rationalization based on branch operational requirements.

4.

Vendor

Management, Governance &

- Panel Onboarding

- Act as the Single Point of Contact (SPOC) connecting business units, IT leadership, and external service providers/ISPs.

- Manage relationships with telecom service providers, Original Equipment Manufacturers (OEMs), and system integrators.

- Facilitate the end-to-end onboarding of new telecom and network hardware vendors onto the company/LTFS vendor panel in compliance with procurement policies.

- Lead weekly governance calls and monthly vendor performance reviews to track SLA adherence, enforce service delivery standards, and implement cost optimization initiatives.

5. Financial, Procurement &

- Inventory Management

- Oversee the end-to-end procurement workflow, including Purchase Requisitions (PR), Purchase Orders (PO), and formal documentation.

- Process monthly telecom and network infrastructure bills, validate invoices, and execute dispute resolutions to prevent overbilling or unauthorized charges.

- Perform routine reconciliations between active circuits and vendor billing statements, coordinating with internal finance and accounts payable teams for timely payment release.

- Maintain central IT inventory tracking, asset management registers, and lifecycle documentation across all operational locations.

6. Governance, Compliance &

- Audit Readiness

- Publish regular network health, operational performance, and SLA compliance reports for management review.

- Ensure all branch and DC network configurations comply with internal IT security guidelines, risk frameworks, and statutory audit standards.

📌 Network Engineer Branch & Data Center Infrastructure (Mumbai)
🏢 Zlendo Technologies
📍 Mumbai