Job Responsibilities – Multimedia Marketing & Front Office Executive

Educational Institution

1. Multimedia Marketing Responsibilities

- Create and manage promotional content for the institution across social media platforms.
- Design posters, banners, brochures, reels, videos, and other marketing materials.
- Manage social media pages and regularly post engaging content.
- Take photographs and videos of classes, events, seminars, workshops, and student activities.
- Edit videos, images, and promotional materials using suitable software/tools.
- Develop content for admission campaigns, courses, events, and special programs.
- Coordinate digital marketing campaigns to increase enquiries and admissions.
- Respond to comments, messages, and enquiries received through social media.
- Maintain and update the institution's website and online listings, where required.
- Monitor social media engagement and prepare basic marketing reports.
- Coordinate with faculty and management to collect information for promotional content.

1. Front Office Responsibilities

- Welcome students, parents, visitors, and prospective students professionally.
- Handle incoming calls, enquiries, WhatsApp messages, and email enquiries.
- Provide accurate information about courses, fees, admission procedures, timings, and facilities.
- Maintain visitor records and front-office registers.
- Schedule appointments and coordinate meetings with management and faculty.
- Handle student/parent enquiries and direct them to the appropriate department.
- Assist with admission enquiries and follow up with prospective students.




- Maintain proper records of enquiries, follow-ups, and admissions.
- Receive and distribute documents, letters, courier items, and other official communications.
- Maintain a professional and welcoming reception area.

1. Marketing & Admission Coordination

- Generate enquiries through social media and other promotional activities.
- Follow up with prospective students and parents regarding admission.
- Maintain an enquiry database and update follow-up status regularly.
- Coordinate admission-related campaigns and events.
- Support seminars, career fairs, workshops, open houses, and other institutional events.
- Prepare daily/weekly reports on enquiries, follow-ups, and marketing activities.

1. Key Skills Required

- Positive communication and interpersonal skills.
- Strong knowledge of social media platforms.
- Basic graphic design and video editing skills.
- Knowledge of Canva, Photoshop, CapCut/Premiere Pro or similar tools is an advantage.
- Good computer skills, including MS Office and email.
- Good English communication; knowledge of the local language is an advantage.
- Presentable, confident, and customer-friendly personality.
- Ability to handle multiple tasks and meet deadlines.
- Basic sales and admission follow-up skills.

Suggested Designation Multimedia Marketing & Front Office Executive

Preferred Experience: 1–3 years in educational institutions, digital marketing, front office, admissions, customer service, or a related field.

Pay: ₹9,963.63 - ₹20,712.48 per month

Work Location: In person

📌 Multi Media marketing & Front Office Executive (Kollam)
🏢 unique solution
📍 Kollam