- Manage end-to-end B2B order processing, dispatch coordination, and timely order fulfillment.
- Monitor marketplace operations across platforms such as Blinkit, Zepto, Amazon, Tata 1mg, and others while ensuring SLA compliance.
- Coordinate with logistics partners for pickups, deliveries, appointment scheduling, and issue resolution.
- Track and manage RTO, RTV, returns, pending putaway cases, and other operational exceptions.
- Prepare and maintain operational MIS reports, identify process gaps, and support continuous improvements.
- Collaborate with internal teams and external stakeholders to ensure smooth day-to-day operations and timely escalations.
Pay: From ₹30,000.00 per month
Benefits
- Adaptable schedule
- Paid sick time
Application Question(s):
- Your Current CTC and Your Notice Period