Key Responsibilities

- Manage and maintain

Zoho CRM

, including data, modules, fields, pipelines, and user access.

- Build and optimize workflows, blueprints, and automation using

Deluge

.

- Develop basic custom functions and scripts to automate CRM processes.

- Support

API integrations, webhooks, and third-party tool integrations

.

- Work with

Zoho Campaigns / Zoho Marketing Automation for basic campaign execution and customer segmentation.

- Create and maintain reports and dashboards to track sales, customer, and campaign performance.

- Ensure

CRM data hygiene

, including data validation, deduplication, and regular updates.

- Troubleshoot CRM issues and provide timely solutions to internal teams.

- Coordinate with

Sales, Marketing, and Tech teams to understand requirements and improve CRM processes.

- Support ongoing

CRM customization, automation,



and process improvement initiatives.

Requirements

- 1–2 years of hands-on experience with Zoho CRM / Zoho ecosystem.

- Strong hands-on knowledge of

Deluge

— mandatory.

- Basic working knowledge of

SQL

.

- Basic knowledge of

JavaScript or Python

.

- Understanding of

APIs, webhooks, and integrations

.

- Exposure to

Zoho Flow, Zapier, or similar automation tools is preferred.

- Good understanding of

CRM workflows and automation

.

- Comfortable with

Excel and basic reporting/analytics

.

- Robust logical thinking and problem-solving skills.

- Good communication and coordination skills.

- Bachelor's degree in

IT, Computer Science, Marketing, Business, or a related field

.

📌 Junior Zoho Developer (Ahmedabad)
🏢 Dermatouch
📍 Ahmedabad