Job Summary

We are looking for a Java Production Support Engineer with strong experience in handling live production systems, incident management, and troubleshooting. The ideal candidate should have hands-on experience with Java, Spring Boot, APIs, and production environments.

Key Responsibilities

- Provide L2/L3 production support for Java-based applications

- Handle production incidents, bug fixes, and application issues

- Perform Root Cause Analysis (RCA) and implement fixes

- Monitor applications and systems using tools (Splunk, Kibana, etc.)

- Work on deployment support and release activities

- Collaborate with development teams for permanent fixes

- Ensure application stability, performance, and uptime

Required Skills





- Strong experience in Java / J2EE

- Hands-on experience in Spring Boot / Microservices

- Valuable knowledge of REST APIs

- Experience in production support / incident management

- Understanding of SQL / databases (Oracle, MySQL, etc.)

- Exposure to Unix/Linux commands

- Familiarity with log monitoring tools (Splunk / Kibana / Dynatrace)

Good to Have

- Experience with Angular or React

- Exposure to CI/CD tools (Jenkins, Git)

- Cloud exposure (AWS / Azure)

- ITIL or ticketing tools (ServiceNow, JIRA)Role & responsibilities

📌 Java Production support Engineer (Hyderabad)
🏢 Infosys
📍 Hyderabad