- Job Title: IT Support Engineer

- Location: Noida (Sector - 127)

- Department: IT Support

- Employment Type: Full-time

- Graduation Qualification: B.Tech/BCA

Must To Have: Candidate should have minimum 4 years of Experience Working In Corporate Setup

Job Summary:

We are seeking a skilled and proactive IT Support Engineer with a minimum of 4 years of experience in a corporate environment. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and ensuring smooth day-to-day operations of end-user computing devices and related equipment.

Key Responsibilities:

- Provide technical support for desktops, laptops, and peripheral devices.

- Install, configure, and troubleshoot hardware and software issues.

- Manage and maintain devices such as printers, scanners, and other office IT equipment.

- Support and monitor server room equipment and basic networking components.

- Diagnose and resolve issues related to operating systems (Windows/Mac) and standard applications.

- Handle user queries via tickets, calls, or in-person support within defined SLAs.

- Perform regular system updates, patches, and preventive maintenance.

- Assist in IT asset management and inventory tracking.

- Coordinate with vendors for hardware repairs and replacements.

- Ensure compliance with IT policies, security standards, and best practices.





Required Skills & Qualifications:

- Minimum 4 years of experience in desktop/end-user support in a corporate setup.

- Graduation in any stream (B.Tech or equivalent technical degree preferred).

- Strong knowledge of hardware troubleshooting for laptops, desktops, and peripherals.

- Hands-on experience with printers, scanners, and common office IT equipment.

- Basic understanding of server room operations and networking concepts (LAN/WAN).

- Familiarity with ticketing tools and remote support tools.

- Good knowledge of Windows OS, MS Office, and common enterprise applications.

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

Preferred Qualifications:

- Certifications such as CompTIA A+, Microsoft Certified, or similar will be an advantage.

- Experience working in ITIL-based support environments.

Soft Skills:

- Ability to work independently and in a team environment.

- Good time management and multitasking abilities.

- Customer-focused approach with a proactive attitude.

Benefits:

- Competitive salary package

- Health insurance and other advantages

- Professional development opportunities

- Health insurance

- Provident Fund

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 IT Support Engineer (Noida)
🏢 Innovatiview India
📍 Noida