Role & responsibilities

- Lead and manage the complete IT infrastructure and operations of the entire campus.

- Develop and implement IT strategy, policies, standards and security protocols.

- Ensure end-to-end network, server, firewall, Wi-Fi, internet and system security.

- Lead cybersecurity, threat detection, vulnerability assessment and prevention of hacking/unauthorized access.

- Ensure protection against malware, ransomware, phishing, data breaches and cyber threats.

- Manage servers, databases, cloud systems, data backup and disaster recovery.

- Oversee ERP, HRMS, biometric attendance, CCTV, access control and other critical IT systems.

- Ensure data security, privacy, access control and business continuity across the campus.

- Conduct regular IT security audits, vulnerability assessments and risk assessments.

- Manage IT projects, system upgrades, technology implementation and digital transformation.

- Monitor IT performance and ensure minimum downtime and timely resolution of critical issues.

- Manage IT vendors, AMC, software licenses, IT procurement and service-level agreements.

- Lead, mentor and supervise the IT support and technical team.

- Prepare and manage the IT budget, infrastructure planning and technology roadmap.

- Ensure proper documentation of IT assets, network architecture, security policies and system configurations.





- Coordinate with senior management and all departments for campus-wide IT requirements and technology solutions.

Preferred candidate profile

- Candidate should have 812 years of relevant experience in IT infrastructure and IT operations, preferably in a large campus, hospital, university, educational institution or corporate environment.

- Strong hands-on experience in networking, servers, firewall, cybersecurity and IT infrastructure management.

- Should have proven expertise in cybersecurity, threat detection, vulnerability assessment, data protection and prevention of unauthorized access/hacking.

- Experience in managing ERP/HRMS, biometric attendance, CCTV, access control and other integrated IT systems will be preferred.

- Should have solid knowledge of Windows/Linux servers, LAN/WAN, routers, switches, VPN, firewalls, cloud and backup systems.

- Ability to independently manage campus-wide IT operations and critical IT incidents.

- Strong leadership and team-management skills with the ability to supervise and guide IT support teams.

- Should have experience in IT project management, vendor management, AMC, IT procurement and technology implementation.

- Strong problem-solving, troubleshooting and decision-making skills.

- Candidates with B.Tech/B.E./MCA/M.Sc. (IT/Computer Science) or equivalent qualification will be preferred.

📌 IT Head (Raipur)
🏢 Shri Rawatpura Sarkar Lok Kalyan Trust
📍 Raipur