We are looking for an experienced International Customer Support Executive to join our voice process team in Noida. The ideal candidate should have at least 6 months of experience handling international customers over voice and possess excellent communication and customer-handling skills.
Position: International Customer Support Executive Voice Process
Location: Noida (Sector 144)
Salary: Up to 4.3 LPA
Experience: Minimum 6 months of experience in an International Voice Process
Working Days: 5 days a week
Shift: Rotational shifts
Immediate Joiners
Key Responsibilities
- Handle inbound and/or outbound calls from international customers.
- Understand customer queries and provide accurate and timely resolutions.
- Deliver a high-quality customer experience through qualified and courteous communication.
- Handle customer complaints and escalations effectively.
- Maintain accurate customer records and update relevant information in the system.
Requirements
- Minimum 6 months of experience in an International Voice Process is mandatory.
- Excellent verbal communication skills in English.
- Strong customer-handling and problem-solving abilities.
- Comfortable working in rotational shifts.
- Willingness to work from the Noida location.
- Candidates should be comfortable working in a 5-day working environment.
Interested candidates with relevant International Voice Process experience can apply or connect on (phone hidden)(HR Pragya). Regards,