Immediate Hiring for multiple positions of Outreach Specialist/ Team Lead/ Manager

Experience: Fresher to 8 Years

Work Mode: In-office, Full time

Location: Viman Nagar, Pune

Preferred : Female Candidates

Key Skills: Good Communication Skills; Spoken English; Fluent English

About Us

At The Full Circle, we are redefining access to mental health by integrating therapy, healing, and community care. With a rapid-growing team and a strong purpose-driven culture, were creating a space that supports not only our clients but also the people who make healing possibleour team.

About the Role

As a Outreach Specialist (Sales), you will be the first point of contact for individuals seeking therapy. Your core responsibility is to create a warm, professional bridge between clients and therapistsensuring clear communication, timely coordination, and an empathetic onboarding experience.

Role Requirements

- Education: Any Bachelors or Masters degree
- Experience (good to have): (good to have): Minimum 1 year in experience in outbound/inbound sales, client coordination, or business development, dealing with service sales for International is a plus.
- Language Skills (must have): Excellent English (written & spoken); regional language fluency is a plus.

Key Responsibilities

- Serve as the first line of communication for clients reaching out via phone, email, or web forms
- Reach out to potential clients via phone, email, LinkedIn, or other platforms
- Build and maintain relationships with prospects,



understanding their needs and introducing relevant services
- Schedule and coordinate therapy sessions between clients and therapists
- Ensure all client documentation and intake records are updated and maintained accurately
- Maintain accurate records of client interactions, lead status, and follow-ups
- Assist in tracking basic metrics like follow-ups, session status, and engagement
- Proactively contribute to creating a calm, welcoming environment at the centre

Core Competencies to Evaluate During Interviews

- Empathy & Client Sensitivity – Ability to hold space and listen with warmth and non-judgment
- Verbal & Written Communication – Clear and professional communication in client interactions
- Organization & Time Management – Ability to manage schedules and documentation
- Problem Solving – Responding effectively to unforeseen scheduling/client needs
- Confidentiality & Ethics – Maintaining privacy in a mental health setting
- Tech-savviness – Comfortable using digital tools like calendars and spreadsheets
- Cultural Fit & Attitude – Alignment with our mission and sensitivity to diverse needs

Why Join The Full Circle?

- Work at the intersection of mental wellness and purpose
- Be part of a growing, collaborative, heart-led team
- Contribute to meaningful impact in people’s healing journeys
- Learn, grow, and bring your authentic self to work every day

How to apply : If interested can share the Cv on [email protected] OR DM on (phone hidden)

📌 Immediate Hiring For Outreach Specialist / Team Leader/ Manager (Pune)
🏢 Fullcircle Healing
📍 Pune