Preferred candidate profile Role & responsibilities
Key Responsibilities*
- Convert leads into bookings through effective sales conversations.
- Recommend personalized cruise packages based on customer requirements.
- Upsell premium cabins, suite experiences, dining, spa, and onboard services.
- Manage customer interactions professionally and ensure a seamless booking journey.
- Handle high-net-worth clients with a customer-first approach.
- Maintain CRM records and track sales performance.
- Stay updated on cruise itineraries, offers, and promotions.
Preferred candidate profile Key Skills
- Strong lead conversion and upselling skills.
- Excellent communication and negotiation abilities.
- Professional call handling and email etiquette.
- Experience in luxury sales, hospitality, travel, or premium holiday sales.
- Proficiency in CRM tools and sales tracking.
- Robust customer engagement and follow-up skills.