Company Description Global Media Marketing & Communications Pvt. Ltd. is a full-service media, marketing, and communications agency headquartered in Current Delhi, India, established in 1997. With over two decades of experience, hundreds of completed projects, and a large team of skilled professionals, the agency is a trusted 360° marketing partner for leading government bodies and corporate brands.

Services span event management, graphic design, social media marketing, video and audio production, dubbing, print and OOH media, public relations, and technology solutions. The company offers integrated creative, production, and digital execution capabilities under one roof, providing measurable growth and end-to-end support for clients.

Global

Media operates from multiple offices with on-ground presence in more than 13 Indian states.

Role Description The HOD – Integrated Communications & Client Servicing is a full-time, on-site leadership role based in New Delhi. This position oversees integrated communication strategies across events, digital, print, PR, and technology solutions, ensuring consistent brand messaging and strong campaign performance. Day-to-day responsibilities include leading client servicing teams, managing key client relationships, understanding client objectives, and translating them into effective communication plans.

The role involves supervising project delivery, coordinating with creative, production, and digital teams,



and monitoring quality, timelines, and budgets. The HOD also drives account growth, prepares proposals and presentations, reviews performance metrics, and mentors team members to maintain high standards of customer satisfaction and service excellence.

Qualifications

- Strong client-facing capabilities, including Client Services and Customer Service skills to manage accounts and build long-term relationships.
- Excellent Communication skills to lead integrated campaigns, present strategies, and coordinate across internal and external stakeholders.
- Focus on Customer Satisfaction, with the ability to understand client needs, address concerns proactively, and ensure high-quality delivery.
- Basic to advanced Finance acumen to oversee budgets, monitor profitability, and support commercial negotiations.
- Proven experience in integrated communications, advertising, or marketing agencies, preferably in a leadership or department head role.
- Strong project management, planning, and organizational skills, with the ability to handle multiple large-scale campaigns simultaneously.
- Ability to lead and develop diverse teams, foster collaboration, and maintain an inclusive, performance-driven work environment.
- Bachelor’s or Master’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience.

📌 HOD – Integrated Communications & Client Servicing (New Delhi)
🏢 Global Media Marketing u0026 Communications
📍 New Delhi