Job Role: Customer Support Executive Blended Process
Key Responsibilities:
- Handle customer queries through calls and chat (digital support).
- Assist customers with product shipping, delivery timelines, exchanges, returns, and related queries.
- Provide timely, accurate, and professional resolutions.
- Maintain a positive customer experience while meeting process requirements.
Job Details:
- Employment Type: Full-Time
- Work Mode: Work from Office
- Shift: Rotational Shifts
- Shift Duration: 9 Hours
Eligibility & Skills Required:
- Freshers are welcome to apply.
- Immediate joiners preferred.
- Good English communication skills.
- Good communication skills in English and Hindi.
- Typing speed: 25 WPM with 90% accuracy.
- Customer-centric approach with good problem-solving skills.
- Willingness to work in rotational shifts.
- Ability to handle customer interactions professionally.
If you are a fresher looking to start your career in customer support and have valuable communication skills, this is a great opportunity to begin your professional journey and gain valuable industry experience. Interested candidates can share their updated Resume/CV: