Interested Candidates can directly Connect with Ms. Shubhi-(phone hidden)

We're looking for a bright and enthusiastic Technical Support Executive to join our growing team in Mohali.

Responsibilities:

- Provide prompt and efficient technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot a variety of technical issues related to our products or services.
- Document and escalate complex issues to the appropriate team for resolution.
- Maintain accurate records of customer interactions and support tickets.
- Contribute to a cooperative and supportive team environment.

Qualifications:

- Graduation in any of the following fields: B.Tech, BCA, B.Sc. Computer Science, Diploma in Engineering, B.Sc. IT, BVOC in Software Development
- Excellent communication skills,



both written and verbal.
- Ability to effectively listen to and understand customer needs.
- Strong problem-solving and analytical skills.
- Proficiency in computer skills and familiarity with relevant software.
- Teamwork and collaboration skills.
- Positive attitude and a willingness to learn.

Benefits:

- Competitive salary of up to 2.50 - 2.70 LPA.
- Virtual interviews available.
- Work-life balance with a 5.5-day work week and pure day shift
- 24/7 work environment for those who thrive in fast-paced settings.
- Opportunities for professional growth and development.

📌 Hiring Customer Care Executive For Tech Process || CTC Upto 2.70LPA (Sahibzada Ajit Singh Nagar)
🏢 THR Consultants
📍 Sahibzada Ajit Singh Nagar