● Follow up with insurers on pending claims, approvals, queries and settlements.
● Handle complex, disputed and escalated claims and work towards appropriate resolution.
● Assist clients with claim documentation, procedures and regular claim status updates.
● Analyse claims trends, delays and rejection patterns and suggest process improvements.
● Maintain proper claim records and ensure adherence to policy terms and regulatory requirements.
● Guide and manage the claims team and ensure timely resolution of claims.
Key Skills
● Strong knowledge of General Insurance (Non-Motor) claims.
● Good understanding of Fire, Marine, Property, Engineering, Liability & SME insurance.
● Strong coordination, negotiation and follow-up skills.
● Excellent client servicing and problem-solving abilities.
● Experience in handling escalated and high-value claims.
● Experience in an Insurance Broking Firm / General Insurance Company preferred.
Pay: Up to ₹600,000.00 per year
Advantages
- Provident Fund
Application Question(s):
- In which insurance product do you have claim experience?
- What is your notice period?
- What is your current CTC?
- What is your expected CTC?
- Where do you stay in Mumbai ?
- Are you comfortable for Kandivali location?