Role & responsibilities

SPA Supervisor Meghavi Wellness Spa: We are seeking a dynamic, professional, and highly motivated Spa Manager to oversee our new luxury spa outlets at Pune. As a Spa Manager, you will play a key role in ensuring that our clients enjoy an unparalleled experience. You will be responsible for managing daily operations, maintaining the highest standards of service, and leading a team that embodies the Meghavi Wellness Spa brands dedication to excellence.

Ensure all guests receive a warm, welcoming, and professional experience from arrival to departure.

- Address any guest complaints or concerns promptly, ensuring they are resolved to the satisfaction of the guest.
- Maintain guest satisfaction levels by ensuring that services are consistent, high-quality, and personalized.
- Promote spa packages, treatments, and upsell retail products to enhance revenue.
- Supervise the daily operation of the spa, ensuring that schedules, treatments, and services run smoothly.
- Maintain accurate records of all appointments, staff schedules, and inventory.




- Oversee the cleanliness and organization of the spa facilities, ensuring adherence to hygiene and safety standards.
- Ensure spa equipment and products are well-maintained and stocked, placing orders as necessary
- Ensure the proper use of products, ensuring the spa’s procedures are in line with best practices for safety and wellness
- Monitor and control operational costs, maximizing profitability while maintaining quality standards.
- Collaborate with the management team to develop current services, packages, and promotions that will drive revenue.
- Work closely with the hotel’s front desk and guest services to ensure smooth communication and guest satisfaction.
- Coordinate with housekeeping to ensure that spa facilities are well-kept at all times.
- Collaborate with the marketing team to promote spa services through different channels.

Required Skills & Qualifications: Any Graduate or Intermediate with Min 1 year of Experience in SPA OPERATIONS.

📌 Front Office Executive (Pune)
🏢 Meghavi Wellness
📍 Pune