job Overview

We are looking for a Front Desk Executive to manage the reception and day-to-day front office activities. The candidate will be the first point of contact for customers and visitors, so excellent communication, a professional personality, and good customer-handling skills are essential.

Freshers with good communication skills and a confident personality are welcome to apply.

Key Responsibilities

- Welcome and greet customers and visitors professionally.
- Handle incoming phone calls, enquiries, and customer queries.
- Understand customer requirements and direct them to the appropriate team member.
- Manage front desk and reception activities.
- Receive and record customer complaints and service requests.
- Coordinate with technicians regarding customer service requirements.
- Inform customers about service status, estimated timelines, and updates.
- Maintain records of customer visits, enquiries, and service requests.
- Handle basic email, WhatsApp, and other customer communication.
- Coordinate appointments and customer visits.
- Maintain proper front-office documentation and records.
- Assist with basic billing, quotations, or service-related documentation when required.
- Coordinate with the technical and sales teams for smooth customer service.
- Maintain a professional and organized reception area.
- Perform other administrative/front-office activities as assigned.

Required Skills





- Excellent communication skills are mandatory.
- Confident and professional personality.
- Positive customer-handling skills.
- Polite and friendly nature.
- Basic computer knowledge.
- Knowledge of MS Word and Excel will be an advantage.
- Good telephone etiquette.
- Good coordination and follow-up skills.
- Ability to handle multiple customer enquiries.
- Positive attitude and willingness to learn.

Eligibility Criteria

- Qualification: 12th Pass / Graduate.
- Experience: 0–2 years.
- Freshers can apply.
- Candidates with previous experience in reception, front office, customer service, or administration will be preferred.
- Good communication skills are a must.
- Candidates should be comfortable interacting with customers and handling phone calls.

Preferred Candidate Profile

- Excellent verbal communication
- Customer-friendly approach
- Confident while speaking with customers
- Quick learner
- Well-organized and responsible
- Good telephone handling skills
- Comfortable working in a fast-paced environment

Key Skills Front Desk Management | Reception | Customer Handling | Communication Skills | Telephone Handling | Customer Service | Coordination | Data Entry | MS Excel | Administration

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Front Desk Executive (Pathardi)
🏢 winspire recruiters
📍 Pathardi