Description
Junior L2 Support Engineer with .NET and MS SQL as the primary skill is responsible for maintaining and troubleshooting Applications in production, ensuring stability, resolving incidents, and collaborating with development teams. The role emphasizes debugging, SQL expertise, and adherence to ITIL processes

Responsibilities
Role Overview Provide L2 support for .NET applications, focusing on incident resolution, debugging. Ensure system stability and performance in production environments.
Key Responsibilities
Handle incident management, troubleshooting, and root cause analysis.
Debug and fix issues in .NET applications (C#,.NET) and MS SQL
Monitor application performance and proactively identify issues.
Manage ticket queues and ensure closure within SLAs.
Work in in shift-based operations and on-call rotations (including weekends).
Maintain documentation, logs, and knowledge base entries.
Support change/patch release activities.

Required Skill
.NET Framework: Positive knowledge of C#,.NET and MS SQL
SQL: Knowledge in stored procedures, query optimization,



and troubleshooting.
Debugging: Hands-on experience with issue resolution.
Cloud Exposure: Basic knowledge of AWS/Azure.
ITIL Processes: Familiarity with incident, problem, and change management.
Ticketing Tools: Experience with ServiceNow or similar.
Soft Skills: Valuable communication, client interaction, and teamwork.

Preferred Skills
Experience with performance monitoring tools.
Basic scripting skills (PowerShell, Bash, etc.).
Knowledge of release/change management processes.

Responsibilities

Qualifications
Required Skill
.NET Framework: Valuable knowledge of C#,.NET and MS SQL
SQL: Experience in stored procedures, query optimization, and troubleshooting.
Debugging: Hands-on experience with issue resolution.
Cloud Exposure: Basic knowledge of AWS/Azure.
ITIL Processes: Familiarity with incident, problem, and change management.
Ticketing Tools: Experience wi

📌 Aes Application Modernization Advanced Skills Cloud Bengaluru (India)
🏢 Zensar Technologies
📍 India