20 Aug
|
Outpace Consulting Services
|
Delhi
20 Aug
Outpace Consulting Services
Delhi
We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon
This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.
Walk-in Details
Address: Outpace Consulting, C-29, Sec 2 Noida
Nearest Metro: Noida Sec 15 (Exit Gate 3)
Landmark: Near Hotel Nirulas
Walk-in Time: 10:30 AM 2:00 PM
Documents: Resume & Aadhaar To Apply for this Job Role:
WhatsApp Your CV @ (phone hidden)
Email:
[email protected]
Or, Call Our HR Team at the Number Mentioned Below:
Nikita (phone hidden)
Aparna (phone hidden)
Nagratna (phone hidden)
Shubangi (phone hidden)
Indumati (phone hidden)
Khyati (phone hidden)
Job Details
- Profile: Customer Support
- Eligibility: Graduate Fresher
- Salary: 24K
- Shift: Day Shifts, Females
- Working Days: 6 Days Working
- Process Type: Domestic
- Job Location: Gurgaon
Key Responsibilities
- Handle customer queries professionally through voice, chat, or email, depending on the assigned process.
- Understand customer concerns and provide accurate and timely resolutions.
- Maintain a polite, qualified, and customer-friendly approach.
- Record and update customer interactions accurately in the system.
- Escalate unresolved or complex issues to the appropriate team.
- Follow process guidelines, quality standards, and company policies.
- Meet assigned productivity, quality, and customer satisfaction targets.
- Participate in training and continuously improve product/process knowledge.
Important Notes
- B.Tech, MBA & MCA freshers are not eligible
- B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
- Candidates pursuing regular education must bring NOC from college
Tip: Carry your resume, be confident, and ensure good communication skills.
📌 Females : Day Shift : 6 Days Work : 24 in Hand : Gurgaon : Apply Now (Delhi)
🏢 Outpace Consulting Services
📍 Delhi