Designation: Executive Assistant to Management

Department: Management / Operations

Location: Delhi NCR

Experience: 2–5 Years

Employment Type: Full Time

About the Role

We are looking for a highly organised, proactive and responsible Executive Assistant to support the management in day-to-day business operations, coordination, follow-ups, reporting and execution of key tasks.

The ideal candidate should be comfortable working across Sales, CRM, Operations, Vendors, Projects and Management Coordination and should have strong follow-up and communication skills.

Key Responsibilities

1. Management Support

Manage the management's daily schedule, meetings and appointments. Prepare and maintain the daily task/delegation sheet.

Follow up with team members on assigned tasks and ensure timely completion.

Prepare meeting agendas, MOMs and action points.

Track pending tasks and escalate delays to management.

Maintain confidentiality of management and business information.

1. Sales & CRM Coordination

Coordinate with the Sales Team, CRM Team and Showroom Team. Ensure leads are properly updated and followed up in CRM.

Monitor lead status, follow-ups and conversions.

Track Sales Target vs Achievement.

Prepare daily/weekly/monthly sales reports.

Coordinate between sales executives, customers and management.

Monitor pending quotations, orders and customer follow-ups.

1. Operations Coordination

Coordinate with internal departments for smooth execution of orders/projects. Track order status from enquiry to closure.

Follow up on pending approvals, material requirements, dispatches and deliveries.





Coordinate with vendors and service providers wherever required.

Maintain a tracker for important operational activities.

1. MIS & Reporting

Prepare and maintain:

Daily Management Report

Sales MIS

Lead & Conversion Report

Target vs Achievement

Pending Task Report

Customer Follow-up Report

Order Status Report

Payment/Collection Follow-up Report

Team Performance Reports

1. Zoho / CRM Management

Ensure proper use of Zoho CRM by the sales team. Monitor data accuracy and completeness.

Coordinate with the Zoho/IT team for required changes and improvements.

Generate required reports and dashboards.

Identify gaps in CRM processes and communicate them to management.

1. Communication & Coordination

Act as a coordination point between management and various departments. Draft professional emails, messages, letters and reports.

Coordinate meetings with clients, vendors, consultants and internal teams.

Maintain proper documentation of important communications.

1. Administrative Responsibilities

Maintain important company documents and records. Coordinate travel, meetings and other management requirements.

Assist in preparing presentations, reports and business documents.





Support management in special projects and business initiatives.

Required Skills

Excellent communication and follow-up skills

Strong organisational and time-management skills

Good command of MS Excel and MS Office

Working knowledge of CRM/ERP software; Zoho preferred

Ability to prepare MIS and management reports

Good written English

Strong coordination and interpersonal skills

Ability to multitask and work under deadlines

High level of confidentiality and professionalism

Proactive approach with robust ownership

Preferred Candidate

2–5 years of experience as an Executive Assistant, Management Coordinator, Sales Coordinator or similar role.

Experience in real estate, interior, building materials, architecture, retail/showroom or project-based business will be an advantage.

Candidates who have worked closely with founders/MDs/senior management will be preferred.

Key Performance Indicators (KPI)

The candidate will be evaluated on:

Task completion & follow-up efficiency

Management coordination

CRM data accuracy

Sales MIS accuracy and timely reporting

Pending task closure

Team coordination

Timely escalation of critical issues

Quality and accuracy of documentation

Meeting/MOM/action-point tracking

Overall responsiveness and ownership

Ideal Candidate

We are looking for someone who does not just take instructions but takes ownership, follows up with the concerned people, tracks the task until closure, and keeps management updated proactively.

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

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