– Disbursement Head
Position: Disbursement Head
Industry: Fintech / Digital Lending / NBFC
Experience: 8+ Years
Team Handling: 8–15 Members
Working Days: 6 Days a Week
Notice Period: Maximum 15 Days
Location: NSP, Pitampura
Role Overview
We are looking for an experienced Disbursement Head with strong experience in the Payday Loan / Digital Lending NBFC industry to lead the complete disbursement function and manage a high-performing team.
Key Responsibilities
* Lead and manage the complete Loan Disbursement function.
- Manage, supervise, and mentor a team of 8–15 members.
- Set daily/monthly disbursement targets and ensure achievement of team KPIs.
- Oversee the complete disbursement process from approval to successful payout.
- Ensure accurate verification of loan details, customer information, and required documentation.
- Coordinate with Credit, Operations, Banking, Collection, and Customer Care teams.
- Monitor disbursement TAT, productivity, quality, and rejection rates.
- Ensure timely resolution of disbursement-related issues and escalations.
- Monitor pending, failed, and rejected disbursement cases.
- Identify process gaps and implement improvements to increase efficiency.
- Ensure adherence to company SOPs, internal policies, and applicable regulatory requirements.
- Prepare and review daily, weekly, and monthly MIS and performance reports.
- Conduct regular team reviews, provide coaching, and manage team performance.
- Share operational performance and business insights with senior management.
Candidate Profile
* 8+ years of relevant experience in Payday Loan / Digital Lending NBFC is mandatory.
- Strong understanding of the Payday Loan lifecycle and disbursement process.
- Proven experience in team handling and people management.
- Strong leadership, analytical, and decision-making skills.
- Valuable command of MS Excel, MIS, and operational reporting.
- Excellent communication and coordination skills.
- Target-oriented with strong problem-solving abilities.
- Candidates without relevant Payday Loan NBFC experience will not be preferred.
- Maximum 30 days' notice period.
Interested candidates are invited to Share their CVs us at (phone hidden) by phone or email at
[email protected] for further information and to apply.
📌 Disbursement Manager (New Delhi)
🏢 RAGHVI FINANCE
📍 New Delhi