Urgently Require Customer Care Profile for Various Process

Location - Noida

Job Role & Responsibilties:

- Handle inbound customer calls professionally.
- Understand customer queries and provide appropriate resolutions.
- Provide information regarding products, services, orders, payments, accounts, or complaints.
- Record customer interactions and update details in the CRM/system.
- Follow company policies, call-handling procedures, and quality standards.
- Escalate complex issues to the appropriate department.
- Maintain qualified communication and customer satisfaction.
- Achieve defined targets for quality, productivity, attendance, and customer satisfaction.

Eligibility Criteria:

- 12th Pass / Undergraduate / Graduate candidates can apply.
- Freshers are welcome for eligible processes.
- Previous experience in BPO, Call Centre, Customer Care, Telecalling, or Voice Process will be an advantage.
- Good Hindi and basic English communication skills.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Require|| Noida
🏢 AllSec Technologies
📍 Noida