Salary: Competitive salary as per market standards and candidate experience.
Employment Type: Full-time
Job Overview
We are looking for a Customer Support Executive to handle customer queries and provide timely support primarily through chat and email . The ideal candidate should have good communication skills, a customer-friendly attitude, and the ability to resolve queries professionally.
Key Responsibilities
- Handle customer queries through chat and email support .
- Understand customer concerns and provide accurate solutions.
- Respond to customers promptly and professionally.
- Coordinate with internal teams to resolve customer issues.
- Maintain proper records of customer interactions and complaints.
- Follow up on unresolved queries until closure.
- Ensure a positive customer experience.
Requirements
- Freshers are welcome to apply.
- Good written and verbal communication skills.
- Basic knowledge of email and chat platforms.
- Positive typing and computer skills.
- Ability to handle multiple customer queries.
- Customer-focused and problem-solving attitude.
- Willingness to work in a fast-paced environment.
What We Offer
- Opportunity for freshers to start their career in customer support.
- Professional and growth-oriented work environment.
- Training and on-the-job learning.
📌 Customer Support Executive (Bengaluru)
🏢 Bazar Mela
📍 Bengaluru
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